OptiClear Auto Glass Warranty

Lifetime Workmanship Warranty

OptiClear Auto Glass LLC provides a lifetime warranty on workmanship for all auto glass replacement and windshield repair services, valid for as long as the original customer owns the serviced vehicle.

This warranty is designed to give our customers confidence in the quality, safety, and professionalism of our installations.

What Our Warranty Covers

Windshield Replacement

Our lifetime workmanship warranty covers installation-related defects, including:

  • Air leaks or water leaks

  • Wind noise caused by improper installation

  • Urethane bond failure

  • Improper sealing or fitment of the installed glass

  • Installation-related glass defects directly caused by workmanship

If a covered defect occurs, OptiClear Auto Glass will, at its discretion, repair or replace the installed glass at no charge.

Windshield Repair

Windshield repairs are covered by a lifetime warranty against spreading from the original repaired damage.

If a repaired chip or crack spreads due to a failure of the repair:

  • OptiClear Auto Glass may refund the repair cost, or

  • Apply the repair cost as a credit toward windshield replacement

The warranty applies only to the original repaired damage location.

Warranty Limitations & Exclusions

While we stand behind our work, the following items are not covered under this warranty:

Ownership & Transfer

  • The warranty applies only to the original customer

  • The warranty is not transferable

  • Warranty coverage ends if the vehicle is sold or ownership is transferred

Accidental & Road-Related Damage

This warranty does not cover damage caused by:

  • Rock chips, stones, gravel, or road debris

  • Accidents or collisions

  • Vandalism or intentional damage

  • Weather-related events (hail, falling objects, etc.)

  • Vehicle body flex or structural movement

These are considered new incidents, not workmanship defects.

Glass Appearance

  • Minor visual distortion or cosmetic imperfections inherent to automotive glass are not covered

  • Repaired areas may remain slightly visible — repairs restore safety, not cosmetic perfection

Vehicle Condition & External Factors

Warranty coverage does not apply to issues caused by:

  • Pre-existing rust, corrosion, or damaged pinch welds

  • Previous improper installations by another service provider

  • Vehicle modifications affecting fitment or body integrity

  • Failure to maintain or protect the vehicle after service

ADAS & Vehicle Technology

  • Advanced Driver-Assistance Systems (ADAS) performance is not guaranteed unless calibration is performed when required

  • ADAS calibration is not included unless specifically quoted

  • OptiClear Auto Glass is not responsible for system malfunction due to lack of required calibration

Safe Drive-Away Time (SDAT)

Failure to follow technician-provided Safe Drive-Away Time (SDAT) instructions may void warranty coverage. SDAT guidelines are provided to ensure proper curing and occupant safety.

What To Do If You Experience an Issue

If you believe there is a warranty-related issue:

  1. Contact OptiClear Auto Glass as soon as possible

  2. Provide proof of service (invoice or receipt)

  3. Allow inspection of the vehicle and installed glass

Warranty claims must be evaluated before any repairs or alterations are performed by another party.

Limitation of Liability

OptiClear Auto Glass LLC’s liability under this warranty is limited solely to the repair or replacement of the installed glass. We are not responsible for:

  • Incidental or consequential damages

  • Loss of vehicle use

  • Damage unrelated to the original installation

Our Commitment to You

We believe in honest recommendations, professional workmanship, and standing behind our work. If something isn’t right due to installation, we’ll make it right.

If damage occurs from the road or an accident, we’ll still help you — just not under warranty.

Questions About Your Warranty?

📞 Call or Text: 414-340-4455
📍 Service Area: Milwaukee County, WI & surrounding areas
📧 Email: info@opticlearautoglass.com