OEM vs OEE
GLASS POLICY
OptiClear Auto Glass is committed to providing safe, high-quality glass services while maintaining transparency with our customers.
GLASS
TYPES
Understanding the difference between OEM and OEE auto glass.
Effective Date: February 16th, 2026 | © OptiClear Auto Glass, LLC
OEM (Original Equipment Manufacturer) Glass
✔️ Produced by the same manufacturer that supplied the glass when the vehicle was originally built
✔️ Manufactured to the specifications established for the original vehicle application
✔️ Includes the vehicle manufacturer’s logo (when applicable)
✔️ Sourced through authorized distributors such as PGW and other OEM supply channels
OEM glass does not require dealership purchase or installation.
OEE (Original Equipment Equivalent) Glass
✔️ Produced by an aftermarket manufacturer
✔️ Meets federal safety standards (FMVSS)
✔️ Designed to match the fit, form, and function of OEM glass
✔️ Does not include the vehicle manufacturer’s logo
GLASS SELECTION
& INSURANCE
COVERAGE
How glass selection is determined for insurance claims and direct pay services.
INSURANCE-COVERED CLAIMS
✔️ Many insurance policies authorize OEE/aftermarket glass unless OEM coverage or another requirement applies.
✔️ If a customer requests OEM glass and their insurance policy does not cover OEM, the customer may choose to pay the price difference between OEE and OEM.
✔️ OptiClear Auto Glass does not misrepresent glass types to insurers.
Coverage and reimbursement are determined solely by the insurance provider.
CUSTOMER-PAID
(DIRECT PAY) SERVICES
✔️ Customers may choose OEM or OEE glass regardless of insurance involvement.
✔️ Pricing will be disclosed prior to installation.
✔️ Final glass selection must be approved by the customer before service.
Coverage and reimbursement are determined solely by the insurance provider.
TRANSPARENCY & APPROVAL
We’ll always inform you of the glass type, any costs, and get your approval before proceeding. No substitutions without consent.
COMPLIANCE & ETHICS
We accurately invoice glass type, maintain documentation, comply with all regulations, and operate with integrity—always.
ACCURATE INFORMATION
OptiClear Auto Glass ensures all customers are informed about their glass options and any associated costs before service begins.
CUSTOMER RIGHT TO CHOOSE
You have the legal right to choose your repair facility and request OEM or OEE glass, subject to policy coverage.
ADAS & ADVANCED VEHICLE CONSIDERATIONS
Some vehicles may require specific glass features and calibration after installation. We’ll ensure the right glass is used for your vehicle’s technology and safety.
QUESTIONS?
We’re here to help you understand your options.
Reach out anytime—we’re happy to help!